Subject: Re: LSM Joining Case Test - Indraneel Chatterjee
From: Indraneel Chatterjee <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 23:48:16 -0500

LSM Joining Case
Test

Name

Indraneel
Chatterjee

E-mail

[email-masked]

Phone Number

(033) 9718553107

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As the
customer would be travelling to the destination of the event and staying at the
hotel near the venue . It would be best to deliver to that address as the
forwarding address and contact no would be available.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Great customer service is to
ensure the customer needs are met and the resolution given to the customer is
what they expect and you've gone the extra mile to ensure the customer leaves
with a smile at having their issue resolved on the first call itself .

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