Subject: Re: LSM Joining Case Test - Sahaj Tyagi
From: Sahaj Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 07:53:19 -0500

LSM Joining Case
Test

Name

Sahaj
Tyagi

E-mail

[email-masked]

Phone Number

(+91) 8218535058

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb 4 is
the answer which has all the resolution for customer queries and the customer
will be satisfied with that.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

According to me if we are just giving resolution
to customers then it will be called good customer service. However, if we will
assist the customer personally and attain his satisfaction on the issue or query
then it will be called great customer service and it will also retain the
customer for a long period.

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