Subject: Re: LSM Joining Case Test - Ankit shukla
From: Ankit shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 02:53:57 -0500

LSM Joining Case
Test

Name

Ankit
shukla

E-mail

[email-masked]

Phone Number

(+91) 9306320861

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I have
selected this Blurb as it provides relevant answer to Customer's query. It also
provides the self serve option to customer so that he can make changes on its
own.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service provides answer to customer's query and
they provide only resolution but a great Customer service provides extra
information for future so that customer don't have to come back again for the
same query.

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