Subject: Re: LSM Joining Case Test - Namneet Bhatia
From: Namneet Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 01:02:11 -0500

LSM Joining Case
Test

Name

Namneet
Bhatia

E-mail

[email-masked]

Phone Number

(91) 9811101986

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

This blurb
will be selected as the customer is asking to deliver the tickets to the hotel
and we can also explain it to the customer that we will be following up with the
seller to get the tickets as soon as possible...

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is keeping the customers
satisfied, however great customer service is doing something extra for the
customer that is exceeding the customer's expectations.

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