Subject: Re: LSM Joining Case Test - Chandra Shekhar Yadav
From: Chandra Shekhar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 14:30:53 -0500

LSM Joining Case
Test

Name

Chandra
Shekhar Yadav

E-mail

[email-masked]

Phone Number

(+91) 8368870117

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

A blurb is
a short promotional piece accompanying a piece of creative work. It may be
written by the author or publisher or quote praise from others. Blurbs were
originally printed on the back or rear dust jacket of a book, and are now found
on web portals and news websites.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Conceptually, the main difference between
providing “good” customer service and delivering “great” customer
service is that, in the former, you are probably only barely keeping your
customers satisfied; while in the latter, you are not only keeping them
satisfied – you are also keeping them loyal!

You can edit this submission and view all your submissions
easily.