Subject: Re: LSM Joining Case Test - Atul Tiwari
From: Atul Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 06:15:50 -0500

LSM Joining Case
Test

Name

Atul Tiwari

E-mail

[email-masked]

Phone Number

(+91) 7840871087

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Bcoz this
blurb include good opening, addressing the concern then resolution and then
closing

Here I would like to add,

1) 'Subject line' as 'Ticket Status'

2) 'Salutation' as Hello sir/ Mam with greetings

3)  I will ask for further assistance

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Great customer service is more valuable than good customer
service. I think good customer service is good but great customer service is
better. A customer having good customer service is in normal condition but a
customer having great customer service is in a condition where he/she is happy.
Great customer service is more satisfying service in comparison to good customer
service

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