Subject: Re: LSM Joining Case Test - Shivani Verma
From: Shivani Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 04:27:23 -0500

LSM Joining Case
Test

Name

Shivani
Verma

E-mail

[email-masked]

Phone Number

(+91) 08448602848

Which blurb would
you select?

Blurb 2

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

You can track the status of your order under
the Purchases section.

Ways to ensure you receive your tickets on time:

- Ensure the delivery address is correct.

- Ensure you choose a delivery address where someone will be available to sign
for your delivery, such as a work address.

- If you are travelling to the event, add your travel address and expected
departure date as soon as possible and we'll make sure your tickets are shipped
to the right place.

- Please ensure that the phone number on your account is correct in case we need
to contact you.

Service score

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Guest process follow-up

Greet the customer

Understand tha customer

Education tha customer

Solution the customer

Thank you the customer

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