Subject: Re: LSM Joining Case Test - Amit Raghav
From: Amit Raghav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 04:25:18 -0500

LSM Joining Case
Test

Name

Amit
Raghav

E-mail

[email-masked]

Phone Number

(91) 07597342875

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I would
select blurb 4 as it is more appropriate than others.

I don't know about the process, so I do not want to make any corrections but I
think we can give an estimated date of the ticket delivery. If we have e-ticket
option then we should educate customer about it.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

A good customer service is just about providing a
resolution.

While in a great customer service we go a step ahead and educate customer (if it
about some general information). A great customer service is about building a
trust in our customer service.

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