Subject: Re: LSM Joining Case Test - Chittimalla Anvesh
From: Chittimalla Anvesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 04:23:01 -0500

LSM Joining Case
Test

Name

Chittimalla
Anvesh

E-mail

[email-masked]

Phone Number

(91) 8247839994

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Customer is
travelling within 2 days for the event and cannot receive the ticket on
registered address. As the event is going to take place within a week and
customer's signature is required to receive the ticket, we can suggest and help
the customer to change the delivery address and guide the customer to track the
ticket after shipping by providing the self help links.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service refers to customer service
that meets the desired and expected standards or performance measures in a
business.

Great customer service is where an associate assist the customer and solve the
relevant queries of customer and also provide some self-help link or additional
information which makes customer gets every query solved which makes customers
more satisfied and loyal.

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