Subject: Re: LSM Joining Case Test - Himanshu Saini
From: Himanshu Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 02:56:56 -0500

LSM Joining Case
Test

Name

Himanshu
Saini

E-mail

[email-masked]

Phone Number

(91) 8077590544

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Firstly we
would ensure to the cx that you will get the tickets in time and on that address
where you want to receive it or will confirm with the cx regarding the address
and ask seller to provide the tickets on given address.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

The difference between the good and the great cx
is that if we have provided the resolution to cx of their issue with the company
norms and policy or for the great customer if we have provided the solution to
cx beyond the policy

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