Subject: Re: LSM Joining Case Test - Mohd Iqbal
From: Mohd Iqbal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 02:06:52 -0500

LSM Joining Case
Test

Name

Mohd
Iqbal

E-mail

[email-masked]

Phone Number

(91) 8555950946

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

This is
best

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service Is Something Not Beyond Customers
Imaginations. Customer Gets His Kind Of Service Which Is Expected From An
Organisation, But Customer Had Something More In His / Her Mind In Terms Of
Getting Service. Good service is something Which displays An Normal Act Of
Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations.
Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer.
It's An Act which Makes An customer Amaze.

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