Subject: Re: LSM Joining Case Test - Anirudh Pandey
From: Anirudh Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 02:52:18 -0500

LSM Joining Case
Test

Name

Anirudh
Pandey

E-mail

[email-masked]

Phone Number

(+91) 8700637278

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I've
selected option 1 because it gives the accurate decison of the details which
customer has in regards with the ticket details plus their is proper attention
given to the customer with regards to his all questions and queries which is not
been seen in other options respectively.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

There are lot of difference between good customer
service and great customer service you speak well with customers attend them
well and in the end wrap up your service. That's good service but in the end You
just have to do it this way you've to listen it, understand it, give your best
solution into it and then in the end leave such impact of your service over it
that it becomes great customer service for that customer
itself

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