Subject: Re: Landmark Tickets
From: Ashwinee Latchayya <[email-masked]>
To: Abdulqader Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 9 Nov 2020 00:13:58 -0700 (MST)

Hi Abdulqader, 

Thank you for replying. 

As you can see there were several cases that could have been closed already. It is your responsibility to follow up on your tickets. 

Please ensure you are going through your dashboard regularly. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, November 9, 2020 2:13:27 AM 
Subject: Re: Landmark Tickets 

Hi Ashwinee, 

Following are the updates on the ticket mentioned below: 

1457532 :Resolved 

1543695 : Closed 

1477562 : Escalated to Aramex for late collection but no response Rise to Zimbra waiting for updates for DXP. 

1584261: Resolved 

1522882 : Resolved 

1486322 : Create child ticket but no response escalated to zimbra waiting for update from DXP. 

1485247 : Escalated to Aramex waiting for collection reference number . 

1546784 : This ticket Already escalated in this ticket (1588265). 

1546752 : It has been added to the KW finance tracker 

1470636 : Closed 

1550089 : Resolved 

1595303 : waiting for customer reply for app issue. 

1478485 : waiting for aramex response for late collection 

Regards 
Abdulqader