Subject: Re: LSM Joining Case Test - Nitin Gupta
From: Nitin Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Aug 2020 09:40:42 -0400

| | LSM Joining Case Test

Name | Nitin Gupta
E-mail | [email-masked]
Phone Number | (+91) 7259694617
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected Blurb 1 because it's shows a personal customer service etiquette and detailed information which will help customer to understand the process and avail the tickets on time. But I would like to remove the sentence wherein it's discussed about event organiser.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A common service without any glitches is good service and a personal customized genuine service is great customer service.

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