Subject: Re: LSM Joining Case Test - Sanjay Yadav
From: Sanjay Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Aug 2020 09:59:55 -0400

| | LSM Joining Case Test

Name | Sanjay Yadav
E-mail | [email-masked]
Phone Number | (82874) 00711
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

According to me the email respond should as given in blurb 2 however few points are missing:

1. Greeting is missing.
2. Money assurity is missing as you have given in above guidline ( our mission is to provide great customer service to our customers and to promote the viagogo brand values: safe, secure and guaranteed)

Add: not to worry as your money is absolutely safe & secured with us as viagogo is India's best service provider company.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer services are keeping customer happy, satisfied and loyal. If we win customer loyalty that is the best example of great services. However, good services by an Executive is maintaining all quality parameters to secure jobs.

| |

You can edit this submission and view all your submissions easily.