Subject: FW: LSM Joining Case Test - Akhilesh Rathi
From: Deeksha Dadu <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>, Livesalesman <[email-masked]>
Date: Mon, 27 Jul 2020 08:25:47 +0000

Hi Ash,

Please interview him for Glopal.

Thanks

Regards,
Deeksha

From: Akhilesh Rathi <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 25 July 2020 at 7:48 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Akhilesh Rathi

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Akhilesh Rathi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9671552069
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I selected this blurb because it provides the complete information about how to update new address where customer wants to receive the tickets. I would also like to add few empathy statements in the beginning of  email.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Great customer service is a combination of willingness to help the customer, having empathy towards customer and having the ability to communicate effectively in consideration with company policies.

You can edit this submission<https://www.jotform.com/edit/4714959037127423580?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.