Subject: Re: LSM Joining Case Test - Shashank Rawat
From: Shashank Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 May 2020 06:24:21 -0400

| | LSM Joining Case Test

Name | Shashank Rawat
E-mail | [email-masked]
Phone Number | (91) 08218387238
Which blurb would you select? | Blurb 3

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i have selected Blurb 3 as it is very short and concise.
The only thing i have to add is to  confirm the delivery address and assure him that he will be having his tickets before the event and enjoy as much as he can.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The main difference between good customer service and great customer service is that in good customer service you are definetly providing great service to customer  but in great customer service you are providing service as well as you are loyal to your customers.
Loyal means you are genuinely taking care of your customer.

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