Subject: FW: LSM Joining Case Test - Sagar Kashyap
From: Deeksha Dadu <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Livesalesman <[email-masked]>
Date: Fri, 8 May 2020 10:16:56 +0000

Hi Ash,

I interviewed this guy for Splitty.. He sounds ok, but great. I do have a little doubt about the clarity of his voice but want your opinion.

Please speak with him and let me know if you think he can be considered.

Regards,
Deeksha

From: Sagar Kashyap <[email-masked]<mailto:[email-masked]>>
Date: Friday, 8 May 2020 at 12:48 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Sagar Kashyap

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Sagar Kashyap
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8860322521
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As per me the 4th one will be answer as the guest wants us to deliver the tickets to the hotel address..and 4th answer we are rechecking the address and postal code again in order to deliver the tickets on time. also we are providing him track and traceable postal services.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   According to me good customer service means just resolving customer concern but when it comes to great customer service means making sure about customer satisfaction and customer should not face same problem again,In order to retain the customer with us for a longer time.

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