Subject: Re: LSM Joining Case Test - Himalay Chauhan
From: Himalay Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Apr 2020 03:34:45 -0400

| | LSM Joining Case Test

Name | Himalay Chauhan
E-mail | [email-masked]
Phone Number | (+91) 8851329145
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I chose blurb 2 because it has all the necessary information as the customer is travelling to the place of event in next two days, moreover customer should provide the place of stay or hotel address and contact details so that tickets could be delivered to that place.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

a good customer refers to the one who do not know much about the actual problem he/she is in, that the problem must have arisen from his/her end.

A great customer knows that what the problem exactly is and give the exact details about the problem which are easy to rectify.

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