Subject: Incident
From: Ashwinee Latchayya <[email-masked]>
To: deepesh patel <[email-masked]>, biswajit narzary <[email-masked]>, Nikhil Mittal <[email-masked]>
Date: Mon, 24 Feb 2020 04:47:52 -0700 (MST)

Hi all, 

I have noticed that the incidents created aren't being followed up. 

After you create an incident, please make note of it in your file and follow them up. Incidents should be closed within 48 hours. If in any case, you are unable to close the incidents, I should be informed by email with a brief explanation of the issue. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9