Subject: [Splitty] Assignment: Fwd: [EXTERNAL MESSAGE] - NEW BOOKING - Your Assistance requested
From: "Support Team (Support)" <[email-masked]>
To: Ops Team <[email-masked]>
Date: Sat, 22 Feb 2020 12:33:33 +0000

##- Please type your reply above this line -##

You have been assigned to this ticket (#18762).

----------------------------------------------

Jonathan, Feb 22, 07:23 EST

Please assign to ops team

---------- Forwarded message ---------
From: **HNLKK_Reservations - Park Shore Waikiki** <[email-masked]>
Date: Thu, 20 Feb 2020, 23:17
Subject: Re: [EXTERNAL MESSAGE] - NEW BOOKING - Your Assistance requested
To: Splitty Travel <[email-masked]>

Aloha,

I am not showing a reservation for this guest in our system.

Mahalo,

Eric

![](cid:22b82827-6a64-40ab-a964-2d1ec77997bd)

_**Park Shore Waikiki**

2586 Kalakaua Ave., Honolulu, HI 96815

ph: 808-923-0411  |  fax: 808-923-0311

email: [email-masked]|  web: www.parkshorewaikiki.com_

* * *

**From:** Splitty Travel <[email-masked]>
**Sent:** Wednesday, February 19, 2020 12:00 PM
**To:** HNLKK_Reservations - Park Shore Waikiki <[email-masked]>
**Subject:** [EXTERNAL MESSAGE] - NEW BOOKING - Your Assistance requested

### ![Splitty](https://splitty-storage.s3.amazonaws.com/images/signature/Splitty_logo_White_New.png)

###### Dear Park Shore Waikiki,

We are happy to inform you that our mutual customer has chosen your hotel for their upcoming stay!

The booking details are as follows:

- Guest full name: **JoAnn Chapman**
- Check in date: **October 6, 2020**
- Check out date: **October 8, 2020**
- Booking was made through: **Restel** (reference **#35536797**)

In order to ensure a smooth check-in for your guest, we kindly ask you to share the hotel confirmation number, by replying to this email.

**If for any reason, this booking is non existent in your systems, please let us know ASAP and we will rectify the situation immediately.**

Thank you for your cooperation,

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Splitty Support Team

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 ![Office](https://s3.amazonaws.com/splitty-storage/images/signature/envelope_pink.png) [email-masked]

For reference, the Splitty trip number is: 40587419

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