Subject: Re: Undelivered Order
From: Ashwinee Latchayya <[email-masked]>
To: farooque khan <[email-masked]>
Date: Fri, 14 Feb 2020 03:41:11 -0700 (MST)

Hi, 

Send this email to the customer. 

Hi NAME, 

Thank you for contacting us ! 

We're sorry to hear that you haven't received your book yet. We've started an investigation with the carrier in regards to this and will get back to you as soon as we can. 
In the meantime , can you please reconfirm your delivery address below? 
ADDRESS 

Thanks 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "farooque khan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, February 14, 2020 4:07:02 PM 
Subject: Undelivered Order 

Hi Ash, 

Please have a look on this order below: 

Order Number: #2330573 
Customer Email: [email-masked] 
Row Number: 943 in proccessed order. 

Problem: Customer did not receive it yet. 

Couldn't find this order or any such order placed on 15th Dec on Lulu. 

Thanks and regards, 
Farooque