Subject: Re: Raiseyourgame query
From: Ashwinee Latchayya <[email-masked]>
To: pulkit kadian <[email-masked]>
Date: Wed, 5 Feb 2020 05:46:09 -0700 (MST)

Hi Pulkit, 

I've removed this from the escalation sheet. I have emailed Sarah (Account Manager at Lulu) in order to follow this up. 

Kind Regards 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "pulkit kadian" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, February 4, 2020 10:51:00 PM 
Subject: Raiseyourgame query 

Hi Ash, 

Name: Ibessa 
Email: [email-masked] 

Query: customers expected delivery date was 29th but has not received the book yet. Already informed earlier to wait for couple of days but still book not delivered. Also order is non-trackable. 
Updated on the customers request sheet and marked escalated, so kindly this also. 

Kind Regards, 
Pulkit