Subject: Re: Refund Blurb
From: Ashwinee Latchayya <[email-masked]>
To: vaibahv jain <[email-masked]>
Date: Wed, 22 Jan 2020 08:35:43 -0700 (MST)

Hi Vaibhav, 

Please use this one : 

Hi Dena, 

Thank you so much for contacting us regarding your order for 'The Inside Track'. 

We sincerely apologise for any inconvenience caused. Looking into your order, we can confirm that order number 1655331 and 1648419 has been placed with us. 

We have cancelled your order 1655331 and refund has been processed from our end. The funds should appear in your account within 10 business days from the day the refund was initiated. 

Our customer support team is monitoring this order to make sure the publisher ships the book in time to you. 

If you have any further questions or concern please do not hesitate to contact us again. 

Kind Regards, 

Vaibhav 
Team Sage Customer Support 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "vaibahv jain" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 22 January, 2020 20:44:05 
Subject: Refund Blurb 

Hi Ash, 

Please see the below reply and suggest. 

Hi XYZ, 
We apologise for all the inconvenience and Thanks for getting in contact with us, I went ahead with the cancellation and refund of the Invoice number 1641021 (18/1). 
I assure you that whatever amount that was charged for this order will be refunded soon. Thanks! 

Kind regards 
Vaibhav 
Team Sage Customer Support