Subject: FW: French Language Test - Andre Thilaye Yorro
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Tue, 1 Oct 2019 08:52:51 +0000

Hi Ashwinee, please check the French test

From: Andre Thilaye Yorro <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 1 October 2019 at 2:19 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: French Language Test - Andre Thilaye Yorro

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Andre Thilaye Yorro
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   First I will apologise for the mistake done.
Second I will request the customer to give me some time to correct it and ensure the customer about the fact that he will be delivered in the next 10 to 15 minutes.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am Yorro Andre from Ivory Coast. I studied in Ivory coast from 1st grade to 12th grade. I have a P.U.C certificate in science and literature and I am speaking 3 languages french, spanish and english.
I have graduated in bangalore university of a bachelor of computer application.
I had also studied music as is sometime I love.
I worked as language teach in 3 to 4 institutions and  also worked as a consultant for a immigration company.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      In my language: la difference entre un bon et un super service de clients est:
Le bon service client est d'une qualité moyen. Mais le super service client est une qualité exeptionnelle.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        Ce qui fait de moi le candidat ideal pour ce travail est mon abilité a ne pas negligé les details et l'amour que j ai pour le travail que je fais. Sans oublier le fait que j aime quand les autres autour de moi soyent dans le bonheur.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     J ai eté a Delhi une tres belle et grande ville qui a beaucoup de quatiers. J ai bien aimé la visite au temple du lotus. Et j ai aussi eu l'opportunité de me deplacer en metro. Cela ma permis de voir que le reseau ferolier de Delhi est trea grand.
J ai aussi eu l occasion de visité des villes comme Goa qui a de tres belle plages. J ai ete aussi a Bamako au Mali en Afrique de l'ouest qui est une tres belle ville avec un tres beau larc national.