Subject: FW: French Language Test - Champion Nyembo
From: Virat Joshi <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, HR Livesalesman <[email-masked]>
Date: Wed, 17 Jul 2019 10:31:06 +0000

Hi Ash,

Got another FR test for you , Please go through this and revert back to the HR

Kind regards,
Viraat

________________________________
From: Champion Nyembo <[email-masked]>
Sent: 17 July 2019 15:55
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Virat Joshi <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: French Language Test - Champion Nyembo

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Champion Nyembo
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   I would apologize to him saying that there has been an error while entering his address and if He could give me few minutes to rectify the mistake and I will tell him that he will receive his order as soon as possible.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Champion, I'm from Congo (south of Africa), I'm 29 years old, I live in Bangalore. I completed my BCA in 2015. I came in India for my master which I have completed in June 2019
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Good is something which is fine or nice, but Great is better than Good as in very good.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        I believe that my strong educational background make an appropriate candidate for the advertised position.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     I have traveled to Delhi. It's a nice city with many good places. The weather is not always good. Sometimes it's too hot and sometimes too cold. I went to Delhi to visit my cousin, because since I'm in India I didn't see her. So during my visit in Delhi I visited many places like India Gate, the Taj Mahal, India parliament. I visited also my cousin University and many other universities. I did 2 weeeks in Delhi and I loved the place, I hope to go there again.