Subject: FW: OBLIGATORY TRAINING: Australian Buyers
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>, Virat Joshi <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Robert Cosgrove <[email-masked]>, Jana Garbe <[email-masked]>, Cian Madigan <[email-masked]>
Date: Tue, 9 Jul 2019 08:14:24 +0000

Hi all,

Can this please be completed by Thursday 11/07/2019. That means night shift agents would need to complete it during their shift starting on 10/07/2019.

Kind regards,
Brian

From: Jana Garbe
Sent: Tuesday 9 July 2019 09:13
To: CSLeads <[email-masked]>; Meghan Flanagan <[email-masked]>; Stephen Blake <[email-masked]>; Richard Fu <[email-masked]>; Kimberley Smith <[email-masked]>
Cc: Cian Madigan <[email-masked]>
Subject: OBLIGATORY TRAINING: Australian Buyers
Importance: High

Hi all,

On Friday I have assigned all TLs to the Australian Buyers module with a hard deadline to complete by Monday, 09.07.2019 EOD.

I have now assigned  all agents to the module on the OLS - including CF / Seller Support / CS Operations / Special Ops as it relates to all departments and all agents need to be aware of the AUS policy.

Please advise your agents to have the quiz complete by EOD Thursday, 11.07.2019.

  *   On Thursday, if some agents have not completed their quiz - please send me an overview with who is affected and why they were not able to do the quiz

  *   It is important to chase your agents to do the quiz first thing when they come back to the office (e.g. if they are on AL)

Please ensure to highlight the importance of this quiz to your agents and for them to familiarize themselves with the content at their earliest convenience.

Kind regards,

Jana