Subject: FW: French Language Test - EBOA ESSOMBE BAULIVIE
From: Virat Joshi <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 17 Jun 2019 16:11:05 +0000

FYI

________________________________
From: EBOA ESSOMBE BAULIVIE <[email-masked]>
Sent: 11 June 2019 16:11
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]
Subject: French Language Test - EBOA ESSOMBE BAULIVIE

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    EBOA ESSOMBE BAULIVIE
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   My answer : sorry sir for unexpected delay we typing a bad address sorry again for this error but this is already correct and your order will be there in 20 minutes . Thank you for your understanding and your trust in our company and it will not happen again. Thank you again sir
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am EBOA ESSOMBE BAULIVIE aged 23 years I have 1 meter 84 and 80kg of weight. My school curriculum Scientific Baccalaureate at Father Monti Catholic College and 2 years at the University in Biochemistry. I like sports, watching TV shows and for the moment without work.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      The Good service is having quality products and services that reduce customer complaints and problems that cause dissatisfaction .
      Excellent service Occurs when a customer perceives that the service rendered exceeds their previous expectations .
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        -parceque je sais que votre enterprise répond à mes attentes profferionnelles et correspond à un modele d'organisation qui me plaît vraiment!
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     A part mon pays les villes et leurs villages la ville ou je suis allé est New Dehli qui est la Capitale de l'inde une ville politique et touristique qui regroupes des sites touristiques et culturels formidable au quelle deux langurs dominent l'hindi et l'Anglais une ville calme .