Subject: FW: French Language Test - Sunil Ram
From: Virat Joshi <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 17 Jun 2019 16:10:31 +0000

FYI

________________________________
From: Sunil Ram <[email-masked]>
Sent: 13 June 2019 22:13
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]
Subject: French Language Test - Sunil Ram

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Sunil Ram
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   In our country likenIndia, we consider Customer as God, so i would tell customer that your order is on the wayor about to reach and you will get it in next 10 minute for sure.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     Hi, sir good evening, my nane is Sunil R. I am from Kolkata. I have completed my BA(H)-French and MA-French from Jawaharlal Nehru University,new delhi.After completion of my studies from the university in 2014, i got a french language job offer from The Embassy of The Republic of Congo, new delhi as Visa/Immigration officer i.e. purely foreign language work.Till March 2019, i was a faculty of french language in a Global school.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Good customer i.e. refered as in general services to the customers but in case of great customer i.e. we have to take care belief and confidence of customer.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        I found that my skills are matching with your requirement.Where i can show my skills and contribute the Company growth.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     When i was working in the Embassy of the Republic of Congo i got an offer to visit in Brazzaville, the capital of Congo with Ambassador an his Team. It was my first visit in the Continent of Africa. When i reached there i got to know that the river Congo cuts Equator two times. And this river is the boarder between two Congo nation, and divided by the same Congo river as well.