Subject: Fwd:
From: Ashwinee Latchayya <[email-masked]>
To: Neha Gupta <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 10 Jun 2019 14:34:22 -0700 (MST)

After our investigation, we can confirm that you selected the alternative tickets provided and hence we're unable to change or amend your order. 
All the order's on viagogo is final and non-exchangeable + relist. 

From: "Seeta Seeta" <[email-masked]> 
To: "Neha Gupta" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 11 June, 2019 03:00:05 

As your seller was not able to fulfil the order, Therefore we had given you options to select alternative tickets and the decision was made by you. So now we are not able to change or amend the order as all the order's on viagogo is final and non-exchangeable.