Subject: Fwd: EID 3153865 - Ticket Network - Brian Regan - 08/02/2019 20:00 - Seattle, US Event postponed
From: Ashwinee Latchayya <[email-masked]>
To: tasuku yamamoto <[email-masked]>
Date: Mon, 10 Jun 2019 09:56:13 -0700 (MST)

Hi Tasu, 

Please see below & take action. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, June 9, 2019 10:16:20 PM 
Subject: Fw: EID 3153865 - Ticket Network - Brian Regan - 08/02/2019 20:00 - Seattle, US Event postponed 

Hi Ashwinee, 

Please see the below. 

Kind regards, 

Conor. 

From: Tamara Marjanovic 
Sent: Sunday 9 June 2019 12:56 
To: India Inbox; On-call Data Management 
Subject: RE: EID 3153865 - Ticket Network - Brian Regan - 08/02/2019 20:00 - Seattle, US Event postponed 

Hi Conor, 

The event happened yesterday – the buyer is eligible for a refund as requested as we didn’t updated the event date. 

Thanks, 
Tamara 

From: India Inbox <[email-masked]> 
Sent: Sunday, June 9, 2019 12:27 PM 
To: On-call Data Management <[email-masked]> 
Subject: Fw: EID 3153865 - Ticket Network - Brian Regan - 08/02/2019 20:00 - Seattle, US Event postponed 

Hey, 

Could I get this checked out please? 

Kind regards, 

Conor. 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday 9 June 2019 06:41 
To: India Inbox 
Cc: tasuku yamamoto 
Subject: EID 3153865 - Ticket Network - Brian Regan - 08/02/2019 20:00 - Seattle, US Event postponed 

Hi there, 

With reference to the above EID ; the buyer claims the event has been postponed from 08/02/2019 20:00 to 09/06/2019 20:00. 

After further investigation, we've found out that this information is correct. 

Can EDM take a look please. 

Transaction ID: 19953194 

Event ID: 3153865 

Event Name: Brian Regan 

Event Date: 08/02/2019 20:00 

Geography: Seattle 

Link to event website: Event has been over as the event was on 08/02/2019 20:00 

Link to a website confirming the cancellation/postponement/venue change: [ https://protect-eu.mimecast.com/s/3FLwCE87YFW893BcNSjTl?domain=stgpresents.org | https://www.stgpresents.org/calendar/4643/brian-regan ] 

Kind Regards, 

Ash 

From: "tasuku yamamoto" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 9 June, 2019 08:42:09 
Subject: EID 3153865 - Ticket Network - Brian Regan - 08/02/2019 20:00 - Event postponed 

Hi Ash, 

Buyer called in TID: 19953194 that the there are not able to download the ticket. As I can see that the event was postponed from 08/02/2019 20:00 to 09/06/2019 20:00. 

Information on Cancelled Event: Event need to be marked as postponed as per investigation. 

Link to event website: Event has been over as the event was on 08/02/2019 20:00 

Link to a website confirming the cancellation/postponement/venue change: [ https://protect-eu.mimecast.com/s/3FLwCE87YFW893BcNSjTl?domain=stgpresents.org | https://www.stgpresents.org/calendar/4643/brian-regan ] 

Regards 
Tasuku