Subject: Re: 21950926 - Broker AR - Raly Barrionuevo y Lisandro Aristimuño - 20/07/2019 - ChargeBack query
From: Ashwinee Latchayya <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Sun, 9 Jun 2019 04:20:44 -0700 (MST)

Hi Val, 

Please refer to my sheet Row 1465. 

Kind Regards, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 9 June, 2019 12:52:16 
Subject: 21950926 - Broker AR - Raly Barrionuevo y Lisandro Aristimuño - 20/07/2019 - ChargeBack query 

Respected Ma'am, 

The buyer of this case came to us thru email the very 1st time saying she purchased the tickets from us and would like to collect them from some point. After this she wrote us back wondering where to return the tix she received as she claimed she never purchased the tickets and has not opened the envelope. She claimed she initiated a CB from which she got a refund on 6th June (TC40 notification note is there + adjustment done email sent) 

My questions are 2: 
- She is from AR, so should she ship back to NY or Limerick? 
- Is she going to be paid for the shipping costs? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.