Subject: 22063614 / Fan Seller / Sharon van Etten / 11/06/2019 19:00 / Buyer refused offer
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Jacques Lundja <[email-masked]>
Date: Sat, 8 Jun 2019 20:59:08 -0700 (MST)

Hi there, 

With reference to the above TID ; Sinead Walsh has made an offer to the buyer which he has declined and is requesting a refund. 

Can she take a look please. 

Kind Regards, 
Ash 

From: "Jacques Lundja" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 8 June, 2019 12:32:19 
Subject: 22063614/Fan Seller/Sharon van Etten/11/06/2019 19:00/Pending Substitution Charge Seller 

Dear Ash, 

Buyer has called us for full refund, because he is not satisfied with the second option(replacement or substitute ticket). 

Can substitution team be informed. 

Please advise 

Thank you 
Jacques