Subject: 18279605-Power Seller - Rod Stewart-08/06/2019-Buyer chasing tickets.
From: Ashwinee Latchayya <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Cc: Caleb Lundinga Lodi <[email-masked]>, Rajat Bhardwaj <[email-masked]>, Tushar Garg <[email-masked]>
Date: Fri, 7 Jun 2019 06:42:41 -0700 (MST)

Hi Edi , 

Can you call the buyer here and check if she has received the tickets please. UPS was contacted an hour ago, perhaps you can call the buyer towards the end of your shift. 

Please reply all to this thread so that we know what further action to take. 

@Rajat - I'm off tomorrow. If tickets aren't delivered, please assign back so we can monitor this. Seller shipped after MSBD, so we will be subbing here if not delivered. 

Kind Regards, 
Ash 

From: "Amol Gupta" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 7 June, 2019 13:07:31 
Subject: Re: 18279605-Power Seller - Rod Stewart-08/06/2019-Buyer chasing tickets. 

Hi Ash, 

I called UPS and they suggest there are chances that they deliver it by the end of business day and they advised that we should call them by the end of business day to track it. 

Please assign an evening shift agent to call them. 

Thanks 
Amol 

From: "Amol Gupta" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 7 June, 2019 08:48:20 
Subject: Re: 18279605-Power Seller - Rod Stewart-08/06/2019-Buyer chasing tickets. 

Sure. 

Thanks 
Amol 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Amol Gupta" <[email-masked]> 
Cc: "Rajat Bhardwaj" <[email-masked]>, "Tushar Garg" <[email-masked]> 
Sent: Friday, 7 June, 2019 08:29:56 
Subject: Fwd: 18279605-Power Seller - Rod Stewart-08/06/2019-Buyer chasing tickets. 

Hi Amol, 

Can you assist with this case please. 

Kind Regards, 
Ash 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Tushar Garg" <[email-masked]> 
Sent: Friday, 7 June, 2019 07:25:07 
Subject: 18279605-Power Seller - Rod Stewart-08/06/2019-Buyer chasing tickets. 

Hi Ash, 

Can this case be assigned to any day shift agent. 

Kind regards 
Rajat 

From: "Tushar Garg" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Friday, 7 June, 2019 01:50:17 
Subject: 18279605-Power Seller - Rod Stewart-08/06/2019-Buyer chasing tickets. 

Hi Rajat, 

Buyer is chasing for tickets.Seller shipped the tickets after MSBD and they are in transit from Germany to UK and event is just 2 days away,also tracking shows that there might be delay in package due to severe whether condition.Need to check with the UPS whether the package can be delivered before the event or not. 

Ups is closed at this time,so can you assign this case to day shift agent to check with UPS and confirm this delivery. 

Kind Regards 
Tushar