Subject: Fwd: 21575548, MONSTA X, 08/06/2019, Power Seller, System note for buyer to download reuploaded etickets
From: Ashwinee Latchayya <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Cc: Kritika Mirchandani <[email-masked]>, Henna Sonatun <[email-masked]>
Date: Thu, 6 Jun 2019 05:57:37 -0700 (MST)

Hi Ribhu, 

Can you assist with this case please. 

Kind Regards, 
Ash 

From: "Kritika Mirchandani" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Cc: "Henna Sonatun" <[email-masked]> 
Sent: Thursday, 6 June, 2019 17:57:36 
Subject: Fwd: 21575548, MONSTA X, 08/06/2019, Power Seller, System note for buyer to download reuploaded etickets 

Hi Ash, 

Can you please assign this case to any of your agents. 
Buyer needs to be called as he hasn’t downloaded the new tickets yet. 

Thanks. 

Kind Regards 
Kritika Mirchandani 

From: "Henna Sonatun" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Thursday, 6 June, 2019 16:13:19 
Subject: 21575548, MONSTA X, 08/06/2019, Power Seller, System note for buyer to download reuploaded etickets 

Dear Kritika, 

With reference to TID 21575548, could you please reassign an agent to this case to call the buyer to confirm whether he has downloaded the reuploaded etickets. System note mentions that buyer has not downloaded etickets yet. 
The event is 1 day and 23 hours away. Buyer is located in Australia. 
I have attempted a first call but buyer did not reply. I left a message in his voicemail informing that he will be contacted again in the next business day. 

Thanking you. 

Regards, 
Henna