Subject: Fwd: TID 18380502 / Broker-UK Take That 06/06/2019 17:30 / There is an issue with UPS
From: Ashwinee Latchayya <[email-masked]>
To: Amol Gupta <[email-masked]>
Cc: Worchuirin <[email-masked]>, Shelsea Zaida Generoso <[email-masked]>
Date: Wed, 5 Jun 2019 19:02:21 -0700 (MST)

Hi Amol, 

Can you take ownership of this please. 

Kind Regards, 
Ash 

From: "Worchuirin" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Shelsea Zaida Generoso" <[email-masked]> 
Sent: Thursday, 6 June, 2019 02:49:25 
Subject: Re: TID 18380502 / Broker-UK Take That 06/06/2019 17:30 / There is an issue with UPS 

Hi Ashwinee, 

According to case notes from previous agent, Seems UPS confirmed tickets will be delivered today. 

Could you monitor and move to pending subs? 

Kind Regards, 
M.Worchuirin 

From: "Shelsea Zaida Generoso" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Thursday, 6 June, 2019 02:30:11 
Subject: TID 18380502 / Broker-UK Take That 06/06/2019 17:30 / There is an issue with UPS 

Hi Mike, 

With Reference to TID 18380502, the buyer is chansing the tickets. When tracking the parcel through UPS, the latest status comes as "The UPS Access Point™ location has prepared the package for return to UPS or pickup by UPS". The seller has shipped tickets after the MSDB and the event is 20 hours away. 
What can we do about this? 

Thank you for your cooperation. 

Kind Regards, 
Shelsea Z. Generoso