Subject: 21967116- primary seller- Rammstein- 08/06/2019- Wrong name
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Garima Negi <[email-masked]>
Date: Wed, 5 Jun 2019 00:38:08 -0700 (MST)

Hi there, 

We've seen a few Rammstein tickets taking place in DE being personalised. The seller here is Primary Fraud relist. 

Breda suggested to request personalisation details before flagging. 

Maximilian Wild geb. Am 20.02.1992 
Sebastian Wild geb. Am 28.12.2000 
Stephan Wild geb. Am 10.05.1967 

Can Primary take a look please. 

Kind Regards, 
Ash 

From: "Garima Negi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 5 June, 2019 09:04:05 
Subject: Fwd: 21967116- primary seller- Rammstein- 08/06/2019- Wrong name 

Hi Ash, 

Please find the personalization details from the buyer: 

Maximilian Wild geb. Am 20.02.1992 
Sebastian Wild geb. Am 28.12.2000 
Stephan Wild geb. Am 10.05.1967 

Regards, 
Garima 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Garima Negi" <[email-masked]> 
Sent: Monday, 3 June, 2019 09:13:55 
Subject: Fwd: 21967116- primary seller- Rammstein- 08/06/2019- Wrong name 

Hi Garima, 

Take ownership of this. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Garima Negi" <[email-masked]> 
Sent: Sunday, 2 June, 2019 18:41:30 
Subject: Re: 21967116- primary seller- Rammstein- 08/06/2019- Wrong name 

Hi Ash, 

Before escalating can we request the personalization details from the buyer? So their names and DOBs. 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 02 June 2019 06:07 
To: India Inbox 
Cc: Garima Negi 
Subject: 21967116- primary seller- Rammstein- 08/06/2019- Wrong name 
Hi, 

With reference to the above TID ; buyer claims tickets should be personalized. 

We've seen a few Rammstein tickets taking place in DE being personalised. The seller here is Primary Fraud relist. 

Can we check with primary please. 

Kind Regards, 
Ash 

From: "Garima Negi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 1 June, 2019 11:50:47 
Subject: 21967116- primary seller- Rammstein- 08/06/2019- Wrong name 

Hi Ashwinee, 

with reference to above TID, Buyer emailed stating tickets should be personalised on his name. 

No case history- no system email for seller's side. Unable to verify whether tickets need to be personalised or not. 

Seller is primary and mentioned as "Eur Fraud relist". 

If tickets need to be personalised, should I escalate to seller support or should wrong tickets process should be followed. 

Thank you for your consideration. 

Regards, 
Garima