Subject: Fwd: TID; 17630015 / Broker US / Harry Potter And The Cursed Child - Part One / 09/06/2019 14:00
From: Ashwinee Latchayya <[email-masked]>
To: Iram Naz <[email-masked]>
Date: Tue, 4 Jun 2019 22:25:39 -0700 (MST)

Hi Iram, 

This is a case of redirection. The buyer hasn't complained about the DP change. He is simply chasing tickets. 

According to the case history ; the seller will be able to fulfil closer to the event. 

Kind Regards, 
Ash 

From: "Iram Naz" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 3 June, 2019 11:05:19 
Subject: TID; 17630015 / Broker US / Harry Potter And The Cursed Child - Part One / 09/06/2019 14:00 

Hi Ash, 

With regards TID: buyer emailed stating that he didn't receive the tickets. Agent denis.majkic wrap up the case stating that original seller informed us that these will be Mobile tickets 

and if buyer complains, please email me directly. Agent coulibaly.youssouf has already flagged to TL. 

Please check. 

Kind regards, 
Iram