Subject: Fwd: 21717132 - Fan Seller - Tame Impala & Cardi B - Primavera Sound 2019 - Friday - 31/05/2019 - Block Seller request
From: Ashwinee Latchayya <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Tue, 4 Jun 2019 20:31:51 -0700 (MST)

Good job Val ! 

From: "Fraud Desk" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]>, "Rebecca Foley" <[email-masked]>, "Fraud Desk" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Tuesday, 4 June, 2019 22:01:29 
Subject: RE: 21717132 - Fan Seller - Tame Impala & Cardi B - Primavera Sound 2019 - Friday - 31/05/2019 - Block Seller request 

Done! 

	

Maija Levasalmi | Fraud Team Lead 
M: +44 772 068 0427 | T: +44 20 3137 0979 

Maija.Levasalmi 	

From: Brian Sexton 
Sent: 04 June 2019 13:20 
To: Ashwinee Latchayya <[email-masked]>; Rebecca Foley <[email-masked]>; Fraud Desk <[email-masked]> 
Cc: Valeria Julia <[email-masked]> 
Subject: RE: 21717132 - Fan Seller - Tame Impala & Cardi B - Primavera Sound 2019 - Friday - 31/05/2019 - Block Seller request 

Hi [ mailto:[email-masked] | 
@Fraud Desk ] , 

Could this fan seller be blocked? They are failing on all of their orders. 

Kind regards, 

Brian 

From: India Inbox 
Sent: Monday 3 June 2019 14:20 
To: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] >; Rebecca Foley < [ mailto:[email-masked] | [email-masked] ] >; Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Valeria Julia < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: 21717132 - Fan Seller - Tame Impala & Cardi B - Primavera Sound 2019 - Friday - 31/05/2019 - Block Seller request 

Hi Brian, 

Can you please flag this with Fraud. 

Kind regards 

Rebecca 

From: Artur Himich 
Sent: 03 June 2019 13:16 
To: India Inbox; Ashwinee Latchayya; Rebecca Foley 
Cc: Valeria Julia 
Subject: RE: 21717132 - Fan Seller - Tame Impala & Cardi B - Primavera Sound 2019 - Friday - 31/05/2019 - Block Seller request 

[ mailto:[email-masked] | @Rebecca Foley ] you would need to flag to your tl in order for them to flag to Fraud. 

From: India Inbox 
Sent: 03 June 2019 14:04 
To: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] >; Artur Himich < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Valeria Julia < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: 21717132 - Fan Seller - Tame Impala & Cardi B - Primavera Sound 2019 - Friday - 31/05/2019 - Block Seller request 

Hi Artur, 

Can you help here? 

It's a fan seller who has multiple orders that have either been refunded, subbed or in pending requirement. Can we block this seller or prevent them from creating new listings? 

Kind regards 

Rebecca 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 03 June 2019 04:48 
To: India Inbox 
Cc: Valeria Julia 
Subject: 21717132 - Fan Seller - Tame Impala & Cardi B - Primavera Sound 2019 - Friday - 31/05/2019 - Block Seller request 

Hi Rebecca, 

Following your request, I'm emailing this issue to the inbox. 

Valeria has been seeing an irregularity with the seller with the sales for the "Primavera Sound" as all the buyers that are claiming RAG have purchased from him/her and in the proof it shows that the organisers have cancelled all this tickets from this person and now is in the Black List: 

- Hafida El gharbaoui 

- Fan Seller 

- [ mailto:[email-masked] | [email-masked] ] 

Seller has at least 90+ sales, in which 22 are already refunded to the buyers and another 10 at least are in pending requirement for payment; some are substituted also. 

Can Frauds take a look please. 

Kind Regards, 

Ash 

From: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 2 June, 2019 12:16:51 
Subject: 21717132 - Block Seller request 

Hi Val, 

This has been flagged. 

Kind Regards, 

Ash 

From: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 2 June, 2019 09:13:31 
Subject: Block Seller request 

Respected Ma'am, 

I have been seeing an irregularity with the seller with the sales for the "Primavera Sound" as all the buyers that are claiming RAG have purchased from him/her and in the proof it shows that the organisers have cancelled all this tickets from this person and now is in the Black List: 

- Hafida El gharbaoui 

- Fan Seller 

- [ mailto:[email-masked] | [email-masked] ] 

So I investigated and can see he/she has at least 90+ sales, in which 22 are already refunded to the buyers and another 10 at least are in pending requirement for payment; some are substituted also. 

RAGed ones till date: 21945871 - 21884687 - 21850914 - 21806479 - 21779867 - 21779012 - 21753914 - 21742446 - 21735800 - 21734045 - 21733286 - 21732823 - 21732802 - 21732602 - 21727854 - 21723659 - 21723659 - 21722709 - 21722223 - 21722179 - 21722124 - 21721008. 

We need to block this person, not pay him/her for any of the sales done as are all fraudulent and charge him/her for each sale of this event as tickets are invalid, people are not gaining entry (seller is in the Black List of the organisers). 

Please forward this to the relevant team. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.