Subject: Fwd: Email Etiquette
From: Ashwinee Latchayya <[email-masked]>
To: Jacques Lundja <[email-masked]>
Date: Sun, 2 Jun 2019 22:01:48 -0700 (MST)

Hi Jacques, 

PFB. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Akanksha Kwatra" <[email-masked]>, "Wamiq Ahmad" <[email-masked]>, "Tavish Gawri" <[email-masked]>, "Harpriya Walia" <[email-masked]>, "Ekta VGG" <[email-masked]>, "Ashwani Panicker" <[email-masked]>, "Thoms Mavula" <[email-masked]>, "Shilpa Ranga" <[email-masked]>, "Gunjan Jain" <[email-masked]>, "Pooja Pachauri" <[email-masked]>, "Dorje Tamang" <[email-masked]>, "Nathan" <[email-masked]>, "Ashish Semwal" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Viraat" <[email-masked]> 
Sent: Monday, 22 October, 2018 16:22:57 
Subject: Email Etiquette 

Hello Team, 

Following the number of complaints we have received in the last couple of days ; I'd like to bring your attention to email etiquette. 

We have recently noticed that emails coming from agents lack professionalism. 

When sending emails ; ensure that the following points are noted: 

Correct subject line 

TID - Broker - Event name - Date - Issue 
17634656 – Broker BR - Andrea Bocelli – 01/10/2018 – Wrong Tickets 

Organisation 

Organise your email into an introduction, body and closing. Your organisation format should follow: 

• Introduction: States your reason for contacting the person. 

• Body: Details the information you’re trying to convey. 

• Conclusion: Wraps up your email. 

Take a moment to proofread 

Draft your email and proofread it, checking it over several times thoroughly for any spelling and grammatical errors. 

You can use the sample below: 

Hi Team Leader's name 

With reference to TID: 1234567, The issue of the Buyer/ seller and what has he / she requested. 

What do you want the team leader to do. 

Thank you for your consideration/ Thank you for your patience and cooperation. 

Kind Regards, 
Ashwinee