Subject: Fwd: 21969690/ Broker US/ Jennifer Lopez/ 10/06/2019/ US cx requesting a call
From: Ashwinee Latchayya <[email-masked]>
To: Parvez Alam <[email-masked]>
Cc: Amol Gupta <[email-masked]>
Date: Sat, 1 Jun 2019 22:37:52 -0700 (MST)

Hi Parvez, 

Can you assign this to a night shift agent please. 

Kind Regards, 
Ash 

From: "Amol Gupta" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 2 June, 2019 09:57:38 
Subject: 21969690/ Broker US/ Jennifer Lopez/ 10/06/2019/ US cx requesting a call 

Hi Ash, 

The US cx wants a callback from us and he needs explanation on how to claim his tickets from flash seat account. Please assign this case to night shift agent 

Thanks 
Amol