Subject: 21798391 - Broke BR - New Clothing - 12/10/2019 - buyer wants to cancel his order
From: Ashwinee Latchayya <[email-masked]>
To: Vipin Rawat <[email-masked]>
Date: Thu, 30 May 2019 03:38:49 -0700 (MST)

Hi Vipin, 

I discussed this with Jose and we can escalate to payments under BR cancellation. 

Make sure your cian is clear and mention the date when the buyer requested for the refund via R.A (date - 25/05). 

Kind Regards, 
Ash 

From: "Vipin Rawat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 30 May, 2019 11:03:52 
Subject: TID: 21798391 - Broke BR - New Clothing - 12/10/2019 - buyer wants to cancel his order 

Hi Ash, 

Buyer tried to contact us to cancel under BR law but did not find our email address and on the phone said that we never answered her calls. 
- Buyer informed that contacted via reclame aqui asking for cancellation under BR law (during the 7 days) 
previous agent Emailed buyer to upload proofs of requesting cancellation as we do not have any request under case history. Got the proof from the buyer and so could you please confir can we cancel or not ? 

Regards 
Vipin Rawat