Subject: 21756948 - Fan Seller - BTS - 19/05/2019 proof of purchase
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked], Brian Sexton <[email-masked]>
Cc: Sadaf Jamil <[email-masked]>
Date: Wed, 29 May 2019 22:31:23 -0700 (MST)

Hi Brian, 

This was flagged 2 days ago. Can this be looked into please. 

Kind Regards, 
Ash 

From: "Sadaf Jamil" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 30 May, 2019 10:48:36 
Subject: Re: 21756948 - Fan Seller - BTS - 19/05/2019 proof of purchase 

Hi Ash 

Any updates 

Thanks 
Sadaf 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Cc: "Sadaf Jamil" <[email-masked]> 
Sent: Tuesday, 28 May, 2019 22:29:53 
Subject: Re: 21756948 - Fan Seller - BTS - 19/05/2019 proof of purchase 

Hi [ mailto:[email-masked] | 
@Brian ] , 

Can you approve this? Seller charge has already been removed, TL approval is needed to pay seller. 

Kind regards 

Rebecca 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 28 May 2019 11:46 
To: Brian Sexton; India Inbox 
Cc: Sadaf Jamil 
Subject: 21756948 - Fan Seller - BTS - 19/05/2019 proof of purchase 
Hi Brian, 

This has been escalated to payment to reverse charges and pay the seller. 

Payments team has reversed the charges but requested for TL approval to pay the seller. 

Can you send an approval email to CS Payments please. 

Kind Regards, 
Ash 

From: "Sadaf Jamil" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 28 May, 2019 12:40:53 
Subject: Fwd: 21756948 - Fan Seller - BTS - 19/05/2019 proof of purchase 

Hi Ash 

With reference to TID 21756948 I had escalated the case to pay seller and reverse charges. Payment team needs TL's approval to pay the seller . 

Could you please review it and approve. 

Thanks 
Sadaf 

From: "Brian Sexton" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Sadaf Jamil" <[email-masked]> 
Sent: Saturday, 25 May, 2019 02:59:56 
Subject: RE: 21756948 - Fan Seller - BTS - 19/05/2019 proof of purchase 

Hi Ashwinee, 

Could you please escalate to pay seller and reverse charges. 

Kind regards, 

Brian 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Friday 24 May 2019 06:58 
To: India Inbox <[email-masked]> 
Cc: Sadaf Jamil <[email-masked]> 
Subject: 21756948 - Fan Seller - BTS - 19/05/2019 proof of purchase 

Hi, 

With reference to the above TID ; the buyer has claimed RAG and has been refunded. 

The seller has sent proof of purchase to support her claim that the tickets uploaded were valid. The buyer has provided no proof here. 

Can this be looked into please. 

Kind Regards, 

Ash 

From: "Sadaf Jamil" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 23 May, 2019 16:14:12 
Subject: 21756948-Fan Seller - BTS- 19/05/2019 proof of purchase 

Hi Ash 

With reference to TID 21756948 buyer was ragged and refunded but seller came back claiming that the tickets were valid and genuine. 

He provided the proof of purchase. 

Can we request face value payment for seller. 

Thanks 

Sadaf