Subject: Fwd: TID : 21232329 - Broker MX(USA) - Chivas de Guadalajara vs. Leon - Liga MX - 27/04/2019 21:00( unable to call due the time zone)
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Daniel Lupini Ndala <[email-masked]>
Date: Tue, 28 May 2019 22:44:23 -0700 (MST)

Hi Jose, 

Following our conversation, as this has now been flagged to TL Daren can we check his opinion on this please. 

THe seller seems to have provided a valid proof of delivery but the buyer claims not having received the tickets. 

Kind Regards, 
Ash 

From: "Daniel Lupini Ndala" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 28 May, 2019 10:08:12 
Subject: TID : 21232329 - Broker MX(USA) - Chivas de Guadalajara vs. Leon - Liga MX - 27/04/2019 21:00( unable to call due the time zone) 

Hi Ash, 

Buyer claims that he did not received the tickets to attend the event. 
The event is passed 30 days ago. 
Broker provided proof that the tickets have been shipped the same day of the event to the Buyer address provided. 

Please can you forward this case to the night shift agent to following the case, as the Buyer can not get the refund. 

Regards 
Daniel