Subject: Re: 21518372 - Broker MX - JD Pantoja - 14/06/2019 - Chargeback
From: Ashwinee Latchayya <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Mon, 27 May 2019 20:44:26 -0700 (MST)

Hi Val, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 26 May, 2019 12:00:38 
Subject: 21518372 - Broker MX - JD Pantoja - 14/06/2019 - Chargeback 

Respected Ma'am, 

The buyer of this case came to us thru email wondering where to return the tix she received. She claimed not to have done this purchase and initiated a CB from which she got an ETHOCA REFUND on 13/5 

My questions are 2: 
- She is from MX, so should she ship back to NY or Limerick? 
- Is she going to be paid for the shipping costs? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.