Subject: Fwd: 21772437 / Broker UK / Michael Bublé / 26/05/2019 19:30 / Buyer wants refund as did not receive replacement tickets yet
From: Ashwinee Latchayya <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Date: Sun, 26 May 2019 04:39:40 -0700 (MST)

Hi Ribhu, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Ribhu Vrat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 26 May, 2019 13:13:06 
Subject: 21772437 / Broker UK / Michael Bublé / 26/05/2019 19:30 / Buyer wants refund as did not receive replacement tickets yet 

Hi Ash, 

With reference to TID: 21772437, Buyer is seeking refund as they were offered replacement tickets but are not provided yet. Event is in 11 hours and they need to leave for the event. Case has been flagged already but the transaction is not yet replaced. Can we please go ahead and get permission to refund buyer here as they say they wont be able to make it to the event if they are provided tickets now. 

Thanks and Regards, 
Ribhu