Subject: Fwd: 21733745 - Broker NL - Amy Shark - 24/05/2019 - Issues downlaoading tickets
From: Ashwinee Latchayya <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Cc: Prateek Nath <[email-masked]>, Charanjit Singh <[email-masked]>
Date: Fri, 24 May 2019 00:11:43 -0700 (MST)

Hi Ribhu, 

Please take ownership of this case. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Prateek Nath" <[email-masked]>, "Charanjit Singh" <[email-masked]> 
Sent: Friday, 24 May, 2019 12:40:11 
Subject: Re: 21733745 - Broker NL - Amy Shark - 24/05/2019 - Issues downlaoading tickets 

Hi Ash, 

The email has been reset so buyer should now be able to change email address and then access the tickets 

Kind regards 

Rebecca 

From: India Inbox 
Sent: 24 May 2019 05:50 
To: Ashwinee Latchayya 
Cc: Prateek Nath; Charanjit Singh 
Subject: Re: 21733745 - Broker NL - Amy Shark - 24/05/2019 - Issues downlaoading tickets 
Hi Ash, 

This has been flagged. 

Kind regards 

Rebecca 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 24 May 2019 05:31 
To: India Inbox 
Cc: Prateek Nath; Charanjit Singh 
Subject: 21733745 - Broker NL - Amy Shark - 24/05/2019 - Issues downlaoading tickets 
Hi, 

With reference to the above TID ; the buyer has issues logging in to his viagogo account. An email change request has been submitted but the buyer is facing issues to reset the passwrord. 

Can the tickets be downloaded and sent to the buyer's email address please. 

Buyer's name: Carli Harries 
Buyer's email address: [email-masked] 

Kind Regards, 
Ash 

From: "Prateek Nath" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Charanjit Singh" <[email-masked]> 
Sent: Friday, 24 May, 2019 08:00:38 
Subject: TID: 21733745 - Power Seller - Amy Shark - 24/05/2019 - Please send the ticket to buyer at new email [email-masked] 

Hi Ashwinee, 

The buyer has requested for change of email address from [email-masked] to [email-masked] however the buyer is still unable to reset the password and the event is in few hours. 

Please send the tickets to buyer via CM to the new address [email-masked] as event is in few hours. 

Please send at the earliest. 

Thanking You 
Prateek Nath