Subject: Process Update - Seller Support Escalation (SS Escalation)
From: Ashwinee Latchayya <[email-masked]>
To: Amol Gupta <[email-masked]>, Monish Rawat <[email-masked]>, Iram Naz <[email-masked]>, Latika Rastogi <[email-masked]>, Nitish Sharma <[email-masked]>, Ribhu Vrat <[email-masked]>, Garima Negi <[email-masked]>, Vipin Rawat <[email-masked]>, Sumit Subramaniam <[email-masked]>, Amitej Dhar <[email-masked]>, Valeria Julia <[email-masked]>, Vijender Sharma <[email-masked]>, Daniel Lupini Ndala <[email-masked]>, Deepanshu Kapoor <[email-masked]>, tasuku yamamoto <
Cc: Viraat <[email-masked]>
Date: Wed, 22 May 2019 05:06:47 -0700 (MST)

Hi Team, 

Please note, going forward each and every Seller Support Escalation needs to be approved by a TL. 

You are also required to mention in your CIAN 'SS Escalation Approved by TL Ash'. Failure to do so, will result in a Red Flag. 

Please make sure this is implemented as we don't want any agents getting red flags for missing out this information. 

Kind Regards, 
Ash