Subject: Fwd: ID : 21141084 - Broker UK - BLACKPINK - 22/05/2019
From: Ashwinee Latchayya <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Cc: Worchuirin <[email-masked]>, Daniel Khing <[email-masked]>
Date: Tue, 21 May 2019 19:29:38 -0700 (MST)

Hi Ribhu, 

Can you take ownership of this please. 

Kind Regards, 
Ash 

From: "Worchuirin" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Daniel Khing" <[email-masked]> 
Sent: Wednesday, 22 May, 2019 03:37:55 
Subject: Re: ID : 21141084 - Broker UK - BLACKPINK - 22/05/2019 

Hi Ash, 

Can you please monitor this shipment and ask morning agent to call buyer if they already travelled? 

I am not moving order to replacement as last update was of 21/05/2019 and buyer never confirm they are in the event city. 

Kind Regards, 
M.Worchuirin 

From: "Daniel Khing" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Wednesday, 22 May, 2019 01:54:56 
Subject: ID : 21141084 - Broker UK - BLACKPINK - 22/05/2019 

Hi Mike, 

Please assign this case to day shift agent to call the buyer. The buyer didn't update the travel address, and the tickets were shipped on 14th and as per CSL, the estimated delivery date was 19th. However the tickets are still in transit and is scheduled to be delivered on 22nd by end of day which is on the day of the event. 

We need to check if the buyer has left for the event and see if we can offer a replacement as there has been a delay from the carrier end. 

Thanks & Regards, 
Daniel