Subject: Fwd: TID-21812586 ; Broker AU ; Rudimental ; 09/06/2019 ; Event rescheduled but tickets uploaded are for previous date
From: Ashwinee Latchayya <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Cc: Deepanshu Kapoor <[email-masked]>
Date: Mon, 20 May 2019 21:06:09 -0700 (MST)

Hi Deepanshu, 

Tickets are correct. 

@Ribhu - as Deepanshu is not coming today, please pull the case manually and inform the buyer that the tickets are correct as the event was rescheduled. 

Please do mention in your cian that the case was reassigned as Deepanshu is off. 

Kind Regards, 
Ash 

From: "Deepanshu Kapoor" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 20 May, 2019 08:19:14 
Subject: TID-21812586 ; Broker AU ; Rudimental ; 09/06/2019 ; Event rescheduled but tickets uploaded are for previous date 

Hi Ashwinee, 

With reference to the above TID, 21812586 , buyer emailed stating that she has received tickets for 8/02/2019 however event is on 09/06/2019. 
There is a Rescheduled banner but on checking the official website and ticketmaster website there is no note for the event rescheduled. 
I have attached a screenshot of e-ticket uploaded by seller. 
Kindly have a look on this case. 
Thank you for your consideration. 

Kind Regards, 
Deepanshu